Frequently Asked Questions

We know buying a pool is a big decision, so we’ve gathered answers to the most common questions about our products, process, and service.

GeneraL FAQ

Every pool is made to order. Once you select your model, finish, and equipment package, we guide you through the rest.
Yes. Our Las Vegas facility manufactures and ships pools across the country using trusted logistics partners.
You hire a contractor for installation. We provide stamped and engineered plans, a full installation guide, and ongoing support. We’re also happy to hop on calls with your contractor or help you vet candidates if you don’t have one.
Yes. Every pool includes a 10 year structural warranty, plus coverage for finishes and equipment packages.

We offer pools, spas, and pool-spa combos in a variety of sizes.
Yes. Heating options are available through our Hayward equipment packages.
We offer a variety of premium glass and porcelain tile finishes. If you’d rather handle the finish on site, we’re happy to ship the shell unfinished for your installer to complete.
We offer full or partial Hayward equipment packages for efficient, long-lasting performance.

From permit approval (if applicable) to delivery is typically 8-12 weeks.
Build your pool and apply the interior finish

Provide full or partial equipment package

Coordinate shipping

Provide stamped and engineered plans for permits

Supply an installation guide and contractor support
Secure proper building permits

Coordinate site work and crane operations

Hire an electrician and plumber

Select and purchase coping
Yes. Our reinforced precast concrete pools are freeze-thaw resistant, weather-independent, and built to last in every U.S. climate.